{"id":368,"date":"2025-03-03T11:35:59","date_gmt":"2025-03-03T10:35:59","guid":{"rendered":"https:\/\/scandinavianhealthcenter.com\/integritetspolicy\/"},"modified":"2025-03-03T22:22:07","modified_gmt":"2025-03-03T21:22:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/scandinavianhealthcenter.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"368\" class=\"elementor elementor-368 elementor-157\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42d98e9 e-flex e-con-boxed e-con e-parent\" data-id=\"42d98e9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b42a145 columnas-2 elementor-widget elementor-widget-text-editor\" data-id=\"b42a145\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #164386;\">Responsible for processing<\/span><\/h2><p>Es Blonquet S.L. (hereinafter, SHC) is a company whose main purpose is the intermediation of healthcare services through digital platforms and telephone customer service, as well as the creation, management, operation and development, by all means including telematic means, of databases in the medical healthcare field.<\/p><p>SHC is located in Palma de Mallorca, calle Gabriel Cort\u00e9s number 1, 3\u00aa. 07009.<\/p><p>The protection of privacy and the lawful use of personal data is a matter of the highest priority for SHC and we are committed to ensuring your privacy. This privacy policy explains how we collect, use, store and disclose your personal data: this data processing applies to our website.<\/p><p>SHC has a Data Protection Officer, in accordance with the provisions of the GDPR, who can be contacted via email at dpo@scandinavianhealthcenter.es<\/p><p>We recommend that you read this privacy policy carefully before using any of the Services.<\/p><p>SHC may amend this privacy notice from time to time, in particular if, due to changes in our operations or in applicable regulations, your fundamental rights or freedoms may be affected.<\/p><p>For the purposes of the data protection laws of the European Union, in particular the General Data Protection Regulation (REGULATION (EU) 2016\/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46 \/ EC) and the Organic Law 3\/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, we are the data controllers of the processing of your personal data.<\/p><h2><span style=\"color: #164386;\">Scope of application<\/span><\/h2><p>This privacy policy applies to the SHC platform accessed through our website or by telephone enquiry to our agents.<\/p><p>It therefore applies to any user who browses the platform, registers as a user, requests information via email, WhatsApp, chat or requests or makes a telephone enquiry.<\/p><h2><span style=\"color: #164386;\">Information collected by SHC<\/span><\/h2><h4><span style=\"color: #164386;\">Information provided by the user<\/span><\/h4><p>SHC obtains the personal data provided by users through the following means:<\/p><ul><li>By visiting or using the website.<\/li><li>By registering as a user using the form on the website.<\/li><li>By requesting information or contact on the website.<\/li><li>By calling our switchboard to request an appointment with a specialist or requesting advice from our agents to arrange an appointment with the most suitable specialist for your circumstances.<\/li><\/ul><h4><span style=\"color: #164386;\">Information collected by SHC<\/span><\/h4><p>SHC collects information through the following means:<\/p><ul><li><strong><span style=\"color: #164386;\">Website:<\/span><\/strong> SHC collects information by simply browsing the website and, in particular, the type of browser, the type of device and its configuration, the operating system and information about the mobile network. We also use cookies, please review our cookie policy by clicking here <a href=\"https:\/\/scandinavianhealthcenter.com\/en\/cookie-policy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/scandinavianhealthcenter.com\/en\/cookie-policy<\/a><\/li><li><strong><span style=\"color: #164386;\">Phone:<\/span><\/strong> calls made by our agents at the request of users on the website or those made directly by users to our switchboard to be attended and\/or advised by our agents will be recorded and kept for a period of 3 months.<br \/>Users must give their telephone consent for their data to be processed by SHC.<\/li><\/ul><h2><span style=\"color: #164386;\">Purpose of data processing<\/span><\/h2><p>The personal data provided through the platform will be incorporated into a file owned by SHC, and will be used for the following purposes, which will vary depending on the use made of them.<\/p><h4><span style=\"color: #164386;\">User data<\/span><\/h4><p>The following personal data will be required during registration: ID card number, name and surname, contact telephone number, email address, date of birth, sex and address.<\/p><p>In the event that the appointment booking is for a third party other than the user, the same data will be requested.<\/p><p>The use or provision of services, if applicable, prior to the user&#8217;s registration, in accordance with the conditions of use and the conditions of contracting certain services.<\/p><p>Respond to telephone queries or requests for information that the user may make.<\/p><p>After obtaining the user&#8217;s consent, sending information about SHC services, products and activities, and registering as a member of groups, as well as sending information about products and services of third parties in the leisure, transport, pharmaceutical, medical devices, computer applications and hotel and catering sectors with which SHC may collaborate as a user.<\/p><h4><span style=\"color: #164386;\">Physician data<\/span><\/h4><p>The personal data required will be name and surname, ID card number, contact telephone number, membership number, place and hours of service provision, photograph, as well as any other information that may be required.<\/p><p>In the event that the doctor provides his\/her curriculum vitae, his\/her data will be processed in order to manage his\/her inclusion in the SHC directory.<\/p><h4><span style=\"color: #164386;\">Cookie data<\/span><\/h4><p>To perform data analysis and produce reports for statistical purposes on the use of the platform&#8217;s services, after having undergone a decryption procedure. The dissociated data does not identify the user individually, but allows for the analysis of patterns within groups of people.<\/p><p>Personalise and improve the platform&#8217;s tools and functionalities.<\/p><p>To guarantee the technical functioning of the platform.<\/p><p>Use them for any other purpose required or permitted by applicable law or for which you have given your consent.<\/p><h2><span style=\"color: #164386;\">Legitimate basis for processing<\/span><\/h2><p>The basis that legitimises the processing by SHC are those detailed below:<\/p><ul><li>Specific, informed, unambiguous and affirmative consent has been freely given for the processing of such data.<\/li><li>The processing is necessary for the execution of the services you have contracted through the platform.<\/li><li>For the pursuit of SHC legitimate interests.<\/li><\/ul><h2><span style=\"color: #164386;\">Data retention period<\/span><\/h2><p>The personal data collected will be kept for the time necessary to fulfil the purpose for which they were collected, as well as to comply with the regulations in force at any given time.<br \/>To oppose the sending of commercial communications, you can send an email to arco@scandinavianhealthcenter.es<\/p><h2><span style=\"color: #164386;\">Data recipients<\/span><\/h2><h4><span style=\"color: #164386;\">Information shared with telephone agents<\/span><\/h4><p>SHC is a platform whose objective is to serve as an intermediary between the user and the doctor.<\/p><p>The agents&#8217; telephone conversations with users will be private and the agent will be responsible for arranging the appointment with the selected doctor, after assessing the user&#8217;s circumstances.<\/p><p>Users and agents must strictly comply with the duty of confidentiality, exempting SHC from any misuse that may be made of the information sent through the platform and from the consequences arising from the inaccuracy of the data provided by the user.<\/p><p>In the event that the registered User requests an appointment, the patient&#8217;s contact details, provided in the registration, will be provided by the agent to the authorised staff of the corresponding doctor&#8217;s surgery in order to schedule the requested medical visit.<\/p><p>The user of the medical appointment service who makes use of any of the telephone numbers that appear on this platform expressly consents to the processing of the telephone number from which the call is made and the information provided through the same, in accordance with SHC data protection policy and in accordance with the information provided in the corresponding telephone message.<\/p><h4><span style=\"color: #164386;\">Information shared with third parties<\/span><\/h4><p>SHC will not provide users&#8217; personal data to third parties unless it has the user&#8217;s express consent to do so and has a good faith belief that such disclosure is permitted by law or is reasonably necessary to comply with legal process, including but not limited to civil or criminal subpoenas, court orders or other compulsory disclosures.<\/p><p>SHC may contract with third parties to facilitate its services (such as, for example, maintenance, analysis, auditing, marketing and development). Such third parties will have limited access to user information only to perform these tasks on behalf of SHC, and are obligated to SHC not to disclose or use it for other purposes, and in the case of a processor, SHC will have entered into the appropriate processor agreement with its personal data protection obligations.<\/p><p>SHC may publish the comments made or shared in the online surveys evaluating the care received from doctors, and may be published anonymously (only initials will be indicated) by SHC on social networks, SHC website, doctors&#8217; websites or any other media in which SHC advertises.<\/p><h2><span style=\"color: #164386;\">SHC security measures<\/span><\/h2><p>SHC has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided by the User through the platform.<\/p><p>The User&#8217;s status as a Patient and the information that he\/she may provide will be encrypted, processed and kept under anonymisation processes and under security standards that ensure its complete confidentiality.<br \/>SHC states that the information provided by the user through the platform will be stored and processed in compliance with the duty of secrecy and confidentiality, in accordance with the applicable regulations.<\/p><p>SHC undertakes to adopt the necessary technical and organisational measures, in accordance with the level of risk associated with the processing carried out by them and indicated in the section of the terms and conditions of use, so as to guarantee their integrity, confidentiality and availability.<\/p><h2><span style=\"color: #164386;\">Exercising data protection rights<\/span><\/h2><p>SHC informs Users that they may exercise their rights of access, rectification, limitation, deletion, portability and opposition to the processing of their personal data before the Data Controller, as well as the right to withdraw their consent.<\/p><ul><li><strong><span style=\"color: #164386;\">Right of Access: <\/span><\/strong>This is the user&#8217;s right to obtain information about his or her specific personal data and the processing that has been or is being carried out, as well as the information available on the origin of said data and the communications made or planned for said data.<\/li><li><strong><span style=\"color: #164386;\">Right of rectification: <\/span><\/strong>This is the right of the data subject to have inaccurate or incomplete data amended. This can only be satisfied in relation to information that is under the control of the platform, for example, deleting comments posted on the page itself, images or web content containing the user&#8217;s personal data.<\/li><li><strong><span style=\"color: #164386;\">Right to restriction of processing: <\/span><\/strong>It is the right to have the purposes of the processing originally intended by the controller limited.<\/li><li><strong><span style=\"color: #164386;\">Right of Suppression: <\/span><\/strong>This is the right to delete the user&#8217;s personal data, except as provided for in the RGPD itself or in other applicable regulations that determine the obligatory nature of the conservation of the same, in time and form.<\/li><li><strong><span style=\"color: #164386;\">Right of portability: <\/span><\/strong>The right to receive the personal data provided by the user in a structured, commonly used and machine-readable format and to transmit it to another controller.<\/li><li><strong><span style=\"color: #164386;\">Right of Opposition: <\/span><\/strong>This is the user&#8217;s right not to have his or her personal data processed or to have the processing of such data by the platform stopped.<\/li><\/ul><p>In order to exercise any of the rights described above, you must comply with the following requirements:<\/p><ul><li>By sending a letter to the address C\/ Gabriel Cort\u00e9s n\u00famero 1, 3A, 07009 Palma de Mallorca or by e-mail to arco@scandinavianhealthcenter.es<\/li><li>The letter sent by the data subject requesting the exercise must comply with the following legal requirements:<ul><li>Name, surname(s) of the interested party and a copy of the DNI\/NIE or any other identification document. In the exceptional cases in which representation is admitted, it will also be necessary to identify by the same means the person representing the interested party, as well as the document accrediting the representation. The photocopy of the DNI may be substituted provided that the identity is accredited by any other legally valid means.<\/li><li>Request in which the request is made (the year in which the information to which you wish to have access is requested). If you do not refer to a specific file, you will be provided with all the information we have on your personal data. If you request information on a specific file, only the information on this file. If you request information relating to a third party, it will never be provided. If you request it by telephone, you will be instructed to do so in writing and you will be informed of how to do so and the address to which you should send it. You will never be given information over the telephone.<\/li><li>Address for the purpose of notifications.<\/li><li>Date and signature of the applicant.<\/li><li>Documents in support of the request you are making.<\/li><li>The interested party must use any means of proof that the request has been sent and received.<\/li><\/ul><p>Finally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency in the event that you become aware of or consider that an event may involve a breach of the applicable data protection regulations.<\/p><\/li><\/ul><h2><span style=\"color: #164386;\">Modification of the privacy policy<\/span><\/h2><p>SHC reserves the right to make changes to this Privacy Policy from time to time, as it deems appropriate, or as may be required by law. The modifications will be published immediately on the platform and the User will be deemed to have accepted the Privacy Policy, thus modified, at the time of first use of the platform after the corresponding modification. In the event that substantive changes are made to this Privacy Policy, SHC will make reasonable efforts to inform of the changes introduced, although it is the User&#8217;s responsibility to periodically check for updates to this Privacy Policy. Each version of this Privacy Policy will have an effective date, which is stated at the end of the Privacy Policy. Unless otherwise stated, the Privacy Policy in force shall apply to the User&#8217;s use of the website.<\/p><h2><span style=\"color: #164386;\">Jurisdiction and applicable law<\/span><\/h2><p>Any litigious issues that may arise from the application, compliance, non-compliance or interpretation of this Privacy Policy, as well as the relationship between the User and SHC shall be governed in accordance with Spanish law. Both SHC and the User expressly agree to submit to the exclusive jurisdiction of the Courts and Tribunals of the city of Palma de Mallorca.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2047c1a e-flex e-con-boxed e-con e-parent\" data-id=\"2047c1a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6135d6d columnas-2 elementor-widget elementor-widget-text-editor\" data-id=\"6135d6d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #164386;\">Personuppgiftsansvarig<\/span><\/h2><p>Es Blonquet S.L.. (nedan SHC) \u00e4r ett f\u00f6retag vars huvudsakliga syfte \u00e4r att f\u00f6rmedla h\u00e4lso- och sjukv\u00e5rdstj\u00e4nster via digitala plattformar och telefonkundtj\u00e4nst, samt att skapa, f\u00f6rvalta, driva och utveckla databaser inom h\u00e4lso- och sjukv\u00e5rdsomr\u00e5det, p\u00e5 alla s\u00e4tt inklusive telematiska medel.<\/p><p>SHC (Calle\/ Gabriel Cort\u00e9s n\u00famero 1, 3A, 07009 Palma de Mallorca).<\/p><p>Skyddet av privatlivet och den lagliga anv\u00e4ndningen av personuppgifter \u00e4r en fr\u00e5ga av h\u00f6gsta prioritet f\u00f6r SHC, och vi \u00e4r fast beslutna att s\u00e4kerst\u00e4lla din integritet. Denna sekretesspolicy f\u00f6rklarar hur vi samlar in, anv\u00e4nder, lagrar och l\u00e4mnar ut dina personuppgifter: denna databehandling g\u00e4ller f\u00f6r v\u00e5r webbplats.<\/p><p>SHC har ett dataskyddsombud, i enlighet med best\u00e4mmelserna i GDPR, som kan kontaktas via e-post p\u00e5 dpo@scandinavianhealthcenter.es<\/p><p>Vi rekommenderar att du l\u00e4ser denna integritetspolicy noggrant innan du anv\u00e4nder n\u00e5gon av tj\u00e4nsterna.<\/p><p>SHC kan komma att \u00e4ndra detta integritetsmeddelande fr\u00e5n tid till annan, i synnerhet om dina grundl\u00e4ggande r\u00e4ttigheter eller friheter kan p\u00e5verkas p\u00e5 grund av f\u00f6r\u00e4ndringar i v\u00e5r verksamhet eller i till\u00e4mpliga best\u00e4mmelser.<\/p><p>I enlighet med Europeiska unionens dataskyddslagar, i synnerhet den allm\u00e4nna dataskyddsf\u00f6rordningen (EUROPAPARLAMENTETS OCH R\u00c5DETS F\u00d6RORDNING (EU) 2016\/679 av den 27 april 2016 om skydd f\u00f6r fysiska personer med avseende p\u00e5 behandling av personuppgifter och om det fria fl\u00f6det av s\u00e5dana uppgifter och om upph\u00e4vande av direktiv 95\/46\/EG) och den organiska lagen 3\/2018 av den 5 december om skydd av personuppgifter och garanti f\u00f6r digitala r\u00e4ttigheter, \u00e4r vi personuppgiftsansvariga f\u00f6r behandlingen av dina personuppgifter.<\/p><h2><span style=\"color: #164386;\">Till\u00e4mpningsomr\u00e5de<\/span><\/h2><p>Denna integritetspolicy g\u00e4ller f\u00f6r SHC-plattformen som n\u00e5s via v\u00e5r webbplats eller genom telefonf\u00f6rfr\u00e5gan till v\u00e5ra ombud.<\/p><p>Den g\u00e4ller d\u00e4rf\u00f6r f\u00f6r alla anv\u00e4ndare som surfar p\u00e5 plattformen, registrerar sig som anv\u00e4ndare, beg\u00e4r information via e-post, WhatsApp, chatt eller f\u00f6rfr\u00e5gningar eller g\u00f6r en telefonf\u00f6rfr\u00e5gan.<\/p><h2><span style=\"color: #164386;\">Information som samlas in av SHC<\/span><\/h2><h4><span style=\"color: #164386;\">Information som tillhandah\u00e5lls av anv\u00e4ndaren<\/span><\/h4><p>SHC f\u00e5r tillg\u00e5ng till de personuppgifter som anv\u00e4ndarna l\u00e4mnar p\u00e5 f\u00f6ljande s\u00e4tt:<\/p><ul><li>Genom att bes\u00f6ka eller anv\u00e4nda webbplatsen.<\/li><li>Genom att registrera dig som anv\u00e4ndare med hj\u00e4lp av formul\u00e4ret p\u00e5 webbplatsen.<\/li><li>Genom att beg\u00e4ra information eller kontakt p\u00e5 webbplatsen.<\/li><li>Genom att ringa v\u00e5r v\u00e4xel och be om ett m\u00f6te med en specialist eller be om r\u00e5d fr\u00e5n v\u00e5ra ombud f\u00f6r att boka ett m\u00f6te med den specialist som \u00e4r b\u00e4st l\u00e4mpad f\u00f6r dina omst\u00e4ndigheter.<\/li><\/ul><h4><span style=\"color: #164386;\">Information som samlas in av SHC<\/span><\/h4><p>SHC samlar in information p\u00e5 f\u00f6ljande s\u00e4tt:<\/p><ul><li><strong><span style=\"color: #164386;\">Web:<\/span><\/strong> SHC samlar in information genom att helt enkelt surfa p\u00e5 webbplatsen och, i synnerhet, typ av webbl\u00e4sare, typ av enhet och dess konfiguration, operativsystem och information om mobiln\u00e4tet. Vi anv\u00e4nder ocks\u00e5 cookies, v\u00e4nligen l\u00e4s v\u00e5r cookiepolicy genom att klicka h\u00e4r <a href=\"https:\/\/scandinavian.masterbip.com\/politica-de-cookies\/\" target=\"_blank\" rel=\"noopener\">https:\/\/scandinavian.masterbip.com\/politica-de-cookies\/<\/a><\/li><li><strong><span style=\"color: #164386;\">Telefon:<\/span><\/strong> Samtal som g\u00f6rs av v\u00e5ra ombud p\u00e5 beg\u00e4ran av anv\u00e4ndare p\u00e5 webbplatsen eller som g\u00f6rs direkt av anv\u00e4ndare till v\u00e5r v\u00e4xel f\u00f6r att f\u00e5 hj\u00e4lp och\/eller r\u00e5d av v\u00e5ra ombud kommer att registreras och sparas under en period av 3 m\u00e5nader.<br \/>Anv\u00e4ndarna m\u00e5ste ge sitt samtycke per telefon f\u00f6r att deras uppgifter ska kunna behandlas av SHC.<\/li><\/ul><h2><span style=\"color: #164386;\">\u00c4ndam\u00e5let med databehandlingen<\/span><\/h2><p>De personuppgifter som tillhandah\u00e5lls via plattformen kommer att inf\u00f6rlivas i en fil som \u00e4gs av SHC och kommer att anv\u00e4ndas f\u00f6r f\u00f6ljande \u00e4ndam\u00e5l, som varierar beroende p\u00e5 hur de anv\u00e4nds.<\/p><h4><span style=\"color: #164386;\">Anv\u00e4ndardata<\/span><\/h4><p>F\u00f6ljande personuppgifter kommer att kr\u00e4vas vid registreringen: ID-kortnummer, f\u00f6r- och efternamn, telefonnummer, e-postadress, f\u00f6delsedatum, k\u00f6n och adress.<\/p><p>Om tidsbokningen g\u00e4ller en annan tredje part \u00e4n anv\u00e4ndaren kommer samma uppgifter att beg\u00e4ras.<\/p><p>Anv\u00e4ndning eller tillhandah\u00e5llande av tj\u00e4nster, i f\u00f6rekommande fall, innan anv\u00e4ndaren registrerat sig, i enlighet med anv\u00e4ndarvillkoren och villkoren f\u00f6r att anlita vissa tj\u00e4nster.<\/p><p>Svara p\u00e5 telefonf\u00f6rfr\u00e5gningar eller f\u00f6rfr\u00e5gningar om information som anv\u00e4ndaren kan g\u00f6ra.<\/p><p>Efter att ha inh\u00e4mtat anv\u00e4ndarens samtycke, f\u00f6r att skicka information om SHC tj\u00e4nster, produkter och aktiviteter, och f\u00f6r att registrera sig som medlem i grupper, samt f\u00f6r att skicka information om produkter och tj\u00e4nster fr\u00e5n tredje part inom sektorerna fritid, transport, l\u00e4kemedel, medicintekniska produkter, datortill\u00e4mpningar och hotell och catering som SHC kan samarbeta med som anv\u00e4ndare.<\/p><h4><span style=\"color: #164386;\">Uppgifter om l\u00e4kare<\/span><\/h4><p>De personuppgifter som kr\u00e4vs \u00e4r f\u00f6r- och efternamn, ID-kortnummer, telefonnummer, medlemsnummer, plats och \u00f6ppettider f\u00f6r tillhandah\u00e5llande av tj\u00e4nster, fotografi samt all annan information som kan kr\u00e4vas.<\/p><p>Om l\u00e4karen tillhandah\u00e5ller sin meritf\u00f6rteckning kommer uppgifterna att behandlas f\u00f6r att hantera inf\u00f6randet av l\u00e4karen i SHC katalog.<\/p><h4><span style=\"color: #164386;\">Uppgifter om kakor<\/span><\/h4><p>Att utf\u00f6ra dataanalys och producera rapporter f\u00f6r statistiska \u00e4ndam\u00e5l om anv\u00e4ndningen av plattformens tj\u00e4nster, efter att ha genomg\u00e5tt ett dekrypteringsf\u00f6rfarande. De separerade uppgifterna identifierar inte anv\u00e4ndaren individuellt, men g\u00f6r det m\u00f6jligt att analysera m\u00f6nster inom grupper av m\u00e4nniskor.<\/p><p>Anpassa och f\u00f6rb\u00e4ttra plattformens verktyg och funktionaliteter.<\/p><p>F\u00f6r att garantera plattformens tekniska funktion.<\/p><p>Anv\u00e4nda dem f\u00f6r alla andra \u00e4ndam\u00e5l som kr\u00e4vs eller till\u00e5ts enligt till\u00e4mplig lag eller som du har gett ditt samtycke till.<\/p><h2><span style=\"color: #164386;\">Ber\u00e4ttigad grund f\u00f6r behandling<\/span><\/h2><p>De grunder som legitimerar SHC behandling \u00e4r de som anges nedan:<\/p><ul><li>Att ett specifikt, informerat, otvetydigt och bekr\u00e4ftande samtycke har getts fritt f\u00f6r behandlingen av s\u00e5dana uppgifter.<\/li><li>Behandlingen \u00e4r n\u00f6dv\u00e4ndig f\u00f6r att utf\u00f6ra de tj\u00e4nster som du har avtalat om via plattformen.<\/li><li>F\u00f6r att tillgodose SHC ber\u00e4ttigade intressen.<\/li><\/ul><h2><span style=\"color: #164386;\">Period f\u00f6r bevarande av uppgifter<\/span><\/h2><p>De insamlade personuppgifterna kommer att sparas under den tid som kr\u00e4vs f\u00f6r att uppfylla det syfte f\u00f6r vilket de samlades in, samt f\u00f6r att f\u00f6lja de best\u00e4mmelser som g\u00e4ller vid varje given tidpunkt.<br \/>F\u00f6r att mots\u00e4tta dig utskick av kommersiell kommunikation kan du skicka ett e-postmeddelande till arco@scandinavianhealthcenter.es<\/p><h2><span style=\"color: #164386;\">Mottagare av data<\/span><\/h2><h4><span style=\"color: #164386;\">Information som delas med telefonagenter<\/span><\/h4><p>SHC \u00e4r en plattform vars syfte \u00e4r att fungera som en mellanhand mellan anv\u00e4ndaren och l\u00e4karen.<\/p><p>Ombudens telefonsamtal med anv\u00e4ndarna \u00e4r privata och ombudet ansvarar f\u00f6r att ordna ett m\u00f6te med den utvalda l\u00e4karen efter att ha bed\u00f6mt anv\u00e4ndarens situation.<\/p><p>Anv\u00e4ndare och ombud m\u00e5ste strikt f\u00f6lja tystnadsplikten, vilket befriar SHC fr\u00e5n allt missbruk som kan g\u00f6ras av den information som skickas via plattformen och fr\u00e5n de konsekvenser som uppst\u00e5r p\u00e5 grund av felaktigheten i de uppgifter som anv\u00e4ndaren tillhandah\u00e5ller.<\/p><p>Om den registrerade anv\u00e4ndaren beg\u00e4r en tid, kommer patientens kontaktuppgifter, som anges i registreringen, att tillhandah\u00e5llas av ombudet till den beh\u00f6riga personalen p\u00e5 motsvarande l\u00e4karmottagning f\u00f6r att schemal\u00e4gga det beg\u00e4rda l\u00e4karbes\u00f6ket.<\/p><p>Den anv\u00e4ndare av tj\u00e4nsten f\u00f6r l\u00e4karbes\u00f6k som anv\u00e4nder n\u00e5got av de telefonnummer som finns p\u00e5 denna plattform samtycker uttryckligen till att det telefonnummer fr\u00e5n vilket samtalet g\u00f6rs och den information som l\u00e4mnas via detta behandlas i enlighet med SHC dataskyddspolicy och i enlighet med den information som l\u00e4mnas i motsvarande telefonmeddelande.<\/p><h4><span style=\"color: #164386;\">Information som delas med tredje part<\/span><\/h4><p>SHC kommer inte att l\u00e4mna ut anv\u00e4ndares personuppgifter till tredje part om inte SHC har anv\u00e4ndarens uttryckliga samtycke till detta och i god tro anser att s\u00e5dant utl\u00e4mnande \u00e4r till\u00e5tet enligt lag eller rimligen n\u00f6dv\u00e4ndigt f\u00f6r att f\u00f6lja r\u00e4ttsliga f\u00f6rfaranden, inklusive men inte begr\u00e4nsat till civilr\u00e4ttsliga eller straffr\u00e4ttsliga st\u00e4mningar, domstolsbeslut eller andra obligatoriska utl\u00e4mnanden.<\/p><p>SHC f\u00e5r sluta avtal med tredje part f\u00f6r att underl\u00e4tta sina tj\u00e4nster (t.ex. underh\u00e5ll, analys, revision, marknadsf\u00f6ring och utveckling). S\u00e5dana tredje parter kommer att ha begr\u00e4nsad tillg\u00e5ng till anv\u00e4ndarinformation endast f\u00f6r att utf\u00f6ra dessa uppgifter f\u00f6r SHC r\u00e4kning, och \u00e4r skyldiga SHC att inte l\u00e4mna ut eller anv\u00e4nda den f\u00f6r andra \u00e4ndam\u00e5l, och i fr\u00e5ga om ett personuppgiftsbitr\u00e4de kommer SHC att ha ing\u00e5tt ett l\u00e4mpligt personuppgiftsbitr\u00e4desavtal med sina skyldigheter i fr\u00e5ga om skydd av personuppgifter.<\/p><p>SHC f\u00e5r offentligg\u00f6ra de kommentarer som gjorts eller delats i onlineunders\u00f6kningarna f\u00f6r att utv\u00e4rdera den v\u00e5rd som erh\u00e5llits fr\u00e5n l\u00e4karna, och de f\u00e5r offentligg\u00f6ras anonymt (endast initialer kommer att anges) av SHC p\u00e5 sociala n\u00e4tverk, SHC webbplats, l\u00e4karnas webbplatser eller andra medier d\u00e4r SHC annonserar.<\/p><h2><span style=\"color: #164386;\">SHC s\u00e4kerhets\u00e5tg\u00e4rder<\/span><\/h2><p>SHC har inr\u00e4ttat alla tekniska medel som st\u00e5r till dess f\u00f6rfogande f\u00f6r att f\u00f6rhindra f\u00f6rlust, missbruk, \u00e4ndring, obeh\u00f6rig \u00e5tkomst och st\u00f6ld av de uppgifter som anv\u00e4ndaren tillhandah\u00e5ller via plattformen.<\/p><p>Anv\u00e4ndarens status som patient och den information som han\/hon kan tillhandah\u00e5lla kommer att krypteras, behandlas och f\u00f6rvaras under anonymiseringsprocesser och enligt s\u00e4kerhetsstandarder som s\u00e4kerst\u00e4ller fullst\u00e4ndig konfidentialitet.<br \/>SHC anger att den information som tillhandah\u00e5lls av anv\u00e4ndaren via plattformen kommer att lagras och behandlas i enlighet med sekretess- och konfidentialitetsplikten, i enlighet med till\u00e4mpliga best\u00e4mmelser.<\/p><p>SHC \u00e5tar sig att vidta n\u00f6dv\u00e4ndiga tekniska och organisatoriska \u00e5tg\u00e4rder, i enlighet med den riskniv\u00e5 som \u00e4r f\u00f6rknippad med den behandling som utf\u00f6rs av SHC och som anges i avsnittet om anv\u00e4ndarvillkor, f\u00f6r att garantera integritet, konfidentialitet och tillg\u00e4nglighet.<\/p><h2><span style=\"color: #164386;\">Ut\u00f6vande av dataskyddsr\u00e4ttigheter<\/span><\/h2><p>SHC informerar anv\u00e4ndarna om att de kan ut\u00f6va sina r\u00e4ttigheter till tillg\u00e5ng, r\u00e4ttelse, begr\u00e4nsning, radering, portabilitet och inv\u00e4ndning mot behandlingen av sina personuppgifter gentemot den personuppgiftsansvarige, samt r\u00e4tten att \u00e5terkalla sitt samtycke.<\/p><ul><li><strong><span style=\"color: #164386;\">R\u00e4tt till tillg\u00e5ng:<\/span><\/strong> Detta \u00e4r anv\u00e4ndarens r\u00e4tt att f\u00e5 information om sina specifika personuppgifter och den behandling som har utf\u00f6rts eller utf\u00f6rs, samt den information som finns tillg\u00e4nglig om ursprunget till dessa uppgifter och de meddelanden som gjorts eller planeras f\u00f6r dessa uppgifter.<\/li><li><span style=\"color: #164386;\"><strong>R\u00e4tt till r\u00e4ttelse:<\/strong> <\/span>Detta \u00e4r den registrerades r\u00e4tt att f\u00e5 uppgifter som visar sig vara felaktiga eller ofullst\u00e4ndiga \u00e4ndrade. Detta kan endast uppfyllas i f\u00f6rh\u00e5llande till information som st\u00e5r under plattformens kontroll, t.ex. radering av kommentarer som publicerats p\u00e5 sj\u00e4lva sidan, bilder eller webbinneh\u00e5ll som inneh\u00e5ller anv\u00e4ndarens personuppgifter.<\/li><li><span style=\"color: #164386;\"><strong>R\u00e4tt till begr\u00e4nsning av behandling:<\/strong><\/span> Detta \u00e4r r\u00e4tten att begr\u00e4nsa \u00e4ndam\u00e5len med den behandling som ursprungligen planerades av den personuppgiftsansvarige.<\/li><li><span style=\"color: #164386;\"><strong>R\u00e4tt till radering:<\/strong><\/span> Detta \u00e4r r\u00e4tten att radera anv\u00e4ndarens personuppgifter, med undantag f\u00f6r best\u00e4mmelserna i sj\u00e4lva RGPD eller andra till\u00e4mpliga f\u00f6rordningar som fastst\u00e4ller den obligatoriska karakt\u00e4ren av bevarandet av densamma, i tid och form.<\/li><li><span style=\"color: #164386;\"><strong>R\u00e4tt till portabilitet:<\/strong><\/span> R\u00e4tten att f\u00e5 ut de personuppgifter som anv\u00e4ndaren har tillhandah\u00e5llit i ett strukturerat, allm\u00e4nt anv\u00e4nt och maskinl\u00e4sbart format och att \u00f6verf\u00f6ra dem till en annan personuppgiftsansvarig.<\/li><li><span style=\"color: #164386;\"><strong>R\u00e4tt till inv\u00e4ndning:<\/strong><\/span> Anv\u00e4ndarens r\u00e4tt att inte l\u00e5ta sina personuppgifter behandlas eller att f\u00e5 plattformens behandling av s\u00e5dana uppgifter att upph\u00f6ra.<\/li><\/ul><p>F\u00f6r att kunna ut\u00f6va n\u00e5gon av de r\u00e4ttigheter som beskrivs ovan m\u00e5ste du uppfylla f\u00f6ljande krav:<\/p><ul><li>Genom att skicka ett brev till adressen Calle\/ Gabriel Cort\u00e9s n\u00famero 1, 3A, 07009 Palma de Mallorca\u00a0 eller via e-post till arco@scandinavianhealthcenter.es<\/li><li>Det brev som skickas av den registrerade och som inneh\u00e5ller en beg\u00e4ran om ut\u00f6vande m\u00e5ste uppfylla f\u00f6ljande r\u00e4ttsliga krav:<ul><li>Den ber\u00f6rda partens f\u00f6r- och efternamn och en kopia av DNI\/NIE eller n\u00e5gon annan identitetshandling. I de undantagsfall d\u00e5 representation godtas kommer det ocks\u00e5 att vara n\u00f6dv\u00e4ndigt att p\u00e5 samma s\u00e4tt identifiera den person som f\u00f6retr\u00e4der den ber\u00f6rda parten, liksom den handling som styrker representationen. Fotokopian av DNI f\u00e5r ers\u00e4ttas, f\u00f6rutsatt att identiteten styrks p\u00e5 n\u00e5got annat r\u00e4ttsligt giltigt s\u00e4tt.<\/li><li>Det \u00e5r d\u00e5 beg\u00e4ran g\u00f6rs (det \u00e5r d\u00e5 den information som du vill ha tillg\u00e5ng till beg\u00e4rs). Om du inte h\u00e4nvisar till en specifik fil kommer du att f\u00e5 all information vi har om dina personuppgifter. Om du beg\u00e4r information om en specifik fil, endast informationen om denna fil. Om du beg\u00e4r information som r\u00f6r en tredje part kommer den aldrig att tillhandah\u00e5llas. Om du beg\u00e4r det per telefon kommer du att bli ombedd att g\u00f6ra det skriftligen och du kommer att f\u00e5 information om hur du g\u00f6r det och till vilken adress du ska skicka det. Du kommer aldrig att f\u00e5 information via telefon.<\/li><li>Adress f\u00f6r att kunna skicka meddelanden.<\/li><li>Datum och underskrift av den s\u00f6kande.<\/li><li>Dokument som st\u00f6djer den beg\u00e4ran du g\u00f6r..<\/li><li>Den ber\u00f6rda parten m\u00e5ste anv\u00e4nda alla medel f\u00f6r att bevisa att beg\u00e4ran har skickats och mottagits.<\/li><\/ul><p>Slutligen informerar vi dig om att du har r\u00e4tt att l\u00e4mna in ett klagom\u00e5l till den spanska dataskyddsmyndigheten i h\u00e4ndelse av att du blir medveten om eller anser att en h\u00e4ndelse kan inneb\u00e4ra ett brott mot till\u00e4mpliga dataskyddsbest\u00e4mmelser.<\/p><\/li><\/ul><h2><span style=\"color: #164386;\">\u00c4ndring av integritetspolicyn<\/span><\/h2><p>SHC f\u00f6rbeh\u00e5ller sig r\u00e4tten att g\u00f6ra \u00e4ndringar i denna integritetspolicy fr\u00e5n tid till annan, om SHC anser det vara l\u00e4mpligt eller om det kr\u00e4vs enligt lag. \u00c4ndringarna kommer att publiceras omedelbart p\u00e5 plattformen och anv\u00e4ndaren kommer att anses ha accepterat den s\u00e5lunda \u00e4ndrade integritetspolicyn vid tidpunkten f\u00f6r den f\u00f6rsta anv\u00e4ndningen av plattformen efter motsvarande \u00e4ndring. Om v\u00e4sentliga \u00e4ndringar g\u00f6rs i denna integritetspolicy kommer SHC att g\u00f6ra rimliga anstr\u00e4ngningar f\u00f6r att informera om de \u00e4ndringar som inf\u00f6rts, \u00e4ven om det \u00e4r anv\u00e4ndarens ansvar att regelbundet kontrollera om uppdateringar av denna integritetspolicy har gjorts. Varje version av denna sekretesspolicy har ett giltighetsdatum som anges i slutet av sekretesspolicyn. Om inget annat anges ska den g\u00e4llande sekretesspolicyn till\u00e4mpas p\u00e5 anv\u00e4ndarens anv\u00e4ndning av webbplatsen.<\/p><h2><span style=\"color: #164386;\">Jurisdiktion och till\u00e4mplig lag<\/span><\/h2><p>Alla tvister som kan uppst\u00e5 i samband med till\u00e4mpning, efterlevnad, bristande efterlevnad eller tolkning av denna integritetspolicy, liksom f\u00f6rh\u00e5llandet mellan anv\u00e4ndaren och SHC, ska regleras i enlighet med spansk lag. B\u00e5de SHC och anv\u00e4ndaren samtycker uttryckligen till att underkasta sig den exklusiva jurisdiktionen f\u00f6r domstolarna i staden Palma de Mallorca.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Responsible for processing Es Blonquet S.L. (hereinafter, SHC) is a company whose main purpose is the intermediation of healthcare services through digital platforms and telephone customer service, as well as the creation, management, operation and development, by all means including telematic means, of databases in the medical healthcare field. SHC is located in Palma de&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-368","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Scandinavian Health Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scandinavianhealthcenter.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Scandinavian Health Center\" \/>\n<meta property=\"og:description\" content=\"Responsible for processing Es Blonquet S.L. 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